Taxes, Customs and Duty


For orders delivered to the UK 20% VAT is charged.

The UK is no longer a part of the European Union so for all our customers you will no longer be charged VAT at checkout. You will pay your local VAT and any customs charges at the point of delivery.

All customers outside the UK will be responsible for the payment of all import duties and local taxes, as well as any additional customs clearance charges.

If you refuse or do not pay these charges, what happens next is out of our control

If we incur additional costs to recover the goods, this cost will be deducted from the refund value. Any extra charges incurred to The Longbow Shop will be passed on to you the customer.

If we are unable to recover the goods, no refund will be given. Custom and special orders are not refundable

UK VAT is shown on our website as a default for UK customers and guest visitors. If you are outside the UK please create an account and add your address to see our prices without VAT or see the Ex-VAT price displayed. Shipping costs can be seen by using our shipping calculator before checkout using your location details.